Image1
Privacy Terms Support

Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Image1, an AI-powered image transformation app that turns your photos into stylized artwork. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Image1 mobile application (the "App").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. This policy applies to users worldwide, with specific protections for EU users under GDPR and California users under CCPA.

2. Information We Collect

2.1 Personal Data

  • Authentication Data: Apple ID, email address, display name when you sign in
  • Content Data: Images you upload, generated images, preset preferences
  • Subscription Data: Purchase history, subscription status, credit usage

2.2 Usage & Device Data

  • Usage Data: App interactions, feature usage, generation requests
  • Device Data: Device identifiers, iOS version, app version
  • Analytics Data: Firebase Analytics events, crash reports (aggregated and anonymized)

2.3 How We Collect Information

  • Directly from you when you create an account or use features
  • Automatically through your use of the App
  • From Apple when you use Sign in with Apple
  • From third-party services during image processing

3. How We Use Your Information

3.1 Primary Purposes

  • Service Provision: Process your images using AI technology
  • Account Management: Maintain your account and subscription status
  • Credit System: Track and manage your credit usage and purchases
  • Customer Support: Respond to your inquiries and resolve issues

3.2 Service Improvement

  • Analyze usage patterns to improve features (aggregated data only)
  • Monitor app performance and fix technical issues
  • Develop new features and presets

3.3 Legal & Safety

  • Comply with legal obligations and law enforcement requests
  • Enforce our Terms of Service
  • Protect against fraud and abuse
  • Content moderation using automated systems

4. Data Sharing & Third-Party Services

4.1 Third-Party Services

Service Purpose Data Shared
OpenAI AI image generation Uploaded images, text prompts
Firebase/Google Backend infrastructure, analytics User data, usage analytics, device info
RevenueCat Subscription management Purchase data, user identifiers
AdMob Advertising (rewarded videos) Device identifiers, usage data
Apple Authentication, App Store payments Apple ID, purchase data

4.2 Data Sharing Principles

  • No Sale: We never sell your personal data to third parties
  • Service Providers: We only share data necessary for service provision
  • Legal Requirements: We may disclose data when required by law
  • Business Transfers: Data may be transferred in case of merger or acquisition

5. Data Storage & Security

5.1 Storage Locations

  • Primary Storage: Google Cloud Platform (Firebase) - US servers
  • AI Processing: OpenAI servers - United States
  • International Transfers: Data may be processed outside your country

5.2 Security Measures

  • Secure data transmission
  • Secure authentication using Apple Sign-In
  • Regular app updates for security
  • Standard security practices

5.3 Data Retention

  • Active Accounts: Data retained while account is active
  • Deleted Accounts: 30-day grace period for recovery
  • Analytics Data: Aggregated data retained for business purposes
  • Legal Requirements: Some data retained to comply with regulations

6. Your Privacy Rights

6.1 GDPR Rights (EU Users)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain types of data processing
  • Restriction: Limit how we process your data

6.2 CCPA Rights (California Users)

  • Know: Learn what personal information we collect and how it's used
  • Delete: Request deletion of your personal information
  • Opt-Out: Opt-out of sale of personal information (we don't sell data)
  • Non-Discrimination: Equal service regardless of privacy choices

6.3 How to Exercise Your Rights

To exercise any of these rights, contact us at support@image1.app. We will respond within 30 days for GDPR requests and 45 days for CCPA requests.

7. Cookies & Tracking

Our mobile app does not use traditional web cookies. However, we do collect device identifiers and use analytics tools that may track your usage patterns within the app. You can limit tracking through your iOS privacy settings.

7.1 Analytics & Advertising

  • Firebase Analytics: App usage and performance data
  • AdMob: Advertising identifiers for rewarded video ads
  • Opt-Out: You can limit ad tracking in iOS Settings > Privacy & Security > Apple Advertising

8. Children's Privacy (COPPA)

Our app is rated 4+ and suitable for all ages. However, users under 13 require parental consent under the Children's Online Privacy Protection Act (COPPA).

  • Parental Consent: Required for users under 13
  • Limited Collection: We collect minimal data from children
  • No Marketing: We don't send marketing communications to children
  • Parental Rights: Parents can review, delete, or limit their child's information

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately at support@image1.app.

9. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify affected users as soon as reasonably possible via email and/or in-app notification when feasible. We do not commit to specific notification timeframes but will comply with applicable breach notification laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

  • Provide 30 days advance notice for material changes
  • Notify you through the app and via email
  • Update the "Last Updated" date at the top of this policy
  • Obtain your consent where required by law

Your continued use of the app after changes become effective constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact the Image1 team:

Email: support@image1.app

Response Time: We aim to respond within 48 hours

Legal Entity: Gizmoplay Ltd, Archiepiskopou Makariou III, 225, Limassol, Cyprus

© 2025 Image1. All rights reserved.

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